Product

Everything a wellness business needs, in one platform

SpaSuite 360 brings booking, point of sale, clients, staff, inventory, marketing and reporting into a single workspace, with AI assistance baked into every part of the day.

01 · Feature

AI daily briefing

Walk in knowing exactly what your day looks like.

Every morning, SpaSuite 360 reviews your bookings, staff schedule, inventory, marketing and revenue trends and turns it into a short, plain English briefing. Spot busy windows, anticipate gaps and surface the clients who need attention before the first appointment of the day.

  • Daily summary of appointments, revenue and staff coverage
  • Smart suggestions to fill gaps and rebook lapsed clients
  • Priority tasks and follow-ups surfaced automatically
  • Available on web and mobile, ready when your day starts
02 · Feature

Appointments & calendar

One calendar for staff, rooms and resources.

Drag, drop and reschedule appointments with confidence. SpaSuite 360 understands service durations, processing time, room and equipment requirements, so double bookings and resource clashes simply do not happen.

  • Multi-resource scheduling for staff, rooms and equipment
  • Color-coded service categories and status tracking
  • Recurring appointments, blocks and personal time off
  • Real-time sync across staff and the public booking page
03 · Feature

Clients

Know every client like a regular, from day one.

Service history, formulas, allergies, preferences, photos and private notes all live on one client profile. The team always has the right context for a personal, professional experience.

  • Unified client profile with visit history and lifetime value
  • Photos, files and private team-only notes
  • Tags, segments and birthdays for targeted campaigns
  • Built-in consent forms and intake digitally signed
04 · Feature

Staff & commissions

Pay your team accurately, every cycle.

Configure roles, working hours, services and commission rules per staff member. SpaSuite 360 calculates payouts automatically based on services, retail and tips, with a clear audit trail.

  • Role-based access and per-staff service permissions
  • Flexible commission rules for services, retail and tips
  • Performance dashboards and rebooking metrics
  • Auto-generated payout reports for each pay cycle
05 · Feature

POS & payments

Checkout that is fast, safe and itemized.

Take card, transfer, cash and split payments at checkout. Paystack is built in for online and in-person payments, with full receipts, refunds and end-of-day reconciliation.

  • Paystack integrated for online and in-person payments
  • Split tenders, partial refunds and tip handling
  • Itemized receipts emailed or printed
  • End-of-day cash up and reconciliation reports
06 · Feature

Inventory & supplies

Stop running out of the products you actually sell.

Manage retail and back-bar inventory in one place. Track stock movements, set reorder points, and generate purchase orders for your suppliers without leaving SpaSuite 360.

  • Track retail and back-bar inventory separately
  • Low-stock alerts and automatic reorder points
  • Supplier records and purchase orders
  • Inventory valuation and shrinkage reports
07 · Feature

Packages & memberships

Predictable revenue with flexible packages.

Build packages, memberships and gift cards that match how you actually sell. Set validity, member-only pricing and auto-billing, and let clients redeem at booking or checkout.

  • Service packages with usage tracking and expiry rules
  • Recurring memberships with auto-billing
  • Branded gift cards, sold online or in store
  • Member-only pricing applied automatically at checkout
08 · Feature

Loyalty

Turn first visits into lifetime clients.

A built-in loyalty engine that rewards visits, spend and referrals. Tiers, points and perks are fully configurable, and clients see their balance on their profile and receipts.

  • Points for visits, spend and referrals
  • Tiered rewards with automatic upgrades
  • Birthday and anniversary perks delivered automatically
  • Loyalty balance visible to clients and staff
09 · Feature

Marketing & campaigns

Bring clients back without lifting a finger.

Send targeted email and SMS campaigns to the right segments. Use built-in automations for rebooking, win-backs, birthdays and post-treatment follow-ups, and measure revenue lifted by every send.

  • Audience segments based on visit and spend behaviour
  • Drag and drop email designer with brand styles
  • SMS campaigns with delivery and opt-out tracking
  • Pre-built automations for rebooking and win-backs
10 · Feature

Reports & analytics

The numbers behind every decision.

Financial, client and operational reports out of the box, with AI-generated narratives that explain what changed and why. Filter by location, staff and service to drill into the detail.

  • Revenue, refunds and payment-method breakdowns
  • Client retention, rebooking and lifetime value
  • Staff performance, utilisation and commissions
  • AI-written summaries that explain weekly trends
11 · Feature

Public booking page

Your own booking site, on your domain.

A beautifully branded public booking page that lets clients pick a service, staff member, time and pay online. Mobile first, fast and search engine friendly out of the box.

  • Branded with your colours, logo and copy
  • Online deposits and full payments via Paystack
  • Mobile-first, accessible and SEO friendly
  • Embeddable on your existing website or social bio
12 · Feature

Services catalog

One source of truth for what you sell.

Define services, categories, durations, processing time, pricing and required resources in one place. Every change flows automatically into the calendar, public booking page and POS.

  • Service categories with sub-services and add-ons
  • Variable pricing per staff member or location
  • Processing time and required resources per service
  • Bulk import and export to manage large catalogs
Built for every wellness business

One platform, tuned for the way you work

SpaSuite 360 adapts to the rhythm of every wellness business, from a one-chair barbershop to a multi-location med spa group.

Hair Salons

Color-aware scheduling, formula history, processing-time blocks and stylist commissions in one workspace.

Day Spas

Room and equipment-aware booking, packages and memberships, gift cards and post-treatment follow-ups.

Med Spas

Digital intake and consent, treatment plans, batch tracking, and discreet client notes.

Nail Studios

Quick checkout, technician availability, retail bundles and loyalty for walk-in heavy businesses.

Barbershops

Chair-based booking, tip handling, daily payouts and a slick public booking page.

Lash & Brow Bars

Service templates, tint formulas, retention reports and rebooking nudges that keep clients returning.

Wellness Centres

Multi-modality scheduling, practitioner availability, packages and progress notes per client.

Multi-location Brands

One client database, central reporting, location-aware staff and inventory, brand-wide marketing.

Ready to see SpaSuite 360 in action?

Get a 30-minute walkthrough tailored to your business. We will show you exactly how SpaSuite 360 fits the way your team already works.

SpaSuite 360

SpaSuite 360 is the AI-powered operating system for salons, spas and med spas, by Pavilion Labs.

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